Episodes 1-10, Follow up research and reading - 50WAYS

COMMUNICATING FOR SUCCESS


EPISODE 1


Ask Away: Be sure to ask enough questions and avoid the worse mistakes.

Jelena Simonovic, How to ask better questions at work, January 20, 2022 https://pumble.com/blog/ask-questions-at-work

How To Ask for Help at Work, Indeed, February 23, 2021, https://www.indeed.com/career-advice/career-development/how-to-ask-for-help-at-work


EPISODE 2


Grapevine Awareness: Run a mile from taking part in rumour and gossip

Dana Wilkie, Workplace Gossip: What Crosses the Line? SHRM,

https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/office-gossip-policies.aspx

Marcel Schwantes, 9 Ways to Get Rid of Workplace Gossip Immediately, Inc, Jan 2017, https://www.inc.com/marcel-schwantes/if-you-do-these-things-you-qualify-as-a-gossiper-which-research-says-can-ruin-yo.html

How to counter rumours on the grapevine, Cutting edge PR, 1 Jun, 2020,

https://cuttingedgepr.com/counter-rumors-grapevine


EPISODE 3


Cut the Cuss: Why inappropriate language can undermine your impact.

Dana Wilkie When a Foul Mouth Might Get You Fired—And When It Might Not, SHRM.org, August 4, 2017, https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/profanity-at-work-.aspx


James V. O'Connor, The Complete Book on How to Curb Your Cursing a self-help book on how to curb swearing, 2000,

https://www.amazon.co.uk/gp/product/B0791M3JGK/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i0


EPISODE 4


Name Magnet: Why names matter and how to remember them.

Elle Hunt, 10 essential tricks for remembering people’s names Guardian,Thu 2 Sep 2021,

https://tinyurl.com/5n6sn4bm

Catherine Clifford,11 memory hacks to remember the names of everyone you meet

Make it, Oct 6 2016,

https://www.cnbc.com/2016/09/21/11-memory-hacks-to-remember-the-names-of-everyone-you-meet.html

American Psychological Association, Remembering Other People's Names Can be Learned Easily in a Game, 2000,

https://www.apa.org/news/press/releases/2000/06/name-game


EPISODE 5


Minding Manners: “please” and “thank you” could be your secret weapon.

Lyla Grant, Do manners matter anymore? Answer Rate, December 26, 2021

https://answerrate.com/do-manners-matter-anymore


Frank Sonnenberg, Mind Your Manners, 2015

https://www.franksonnenbergonline.com/blog/mind-your-manners


Penny Herscher, Do Manners Matter Anymore in Today's High Tech World? Inc

https://www.inc.com/penny-herscher/do-manners-matter-anymore-in-today-s-high-tech-world.html


C. Porath, The Leadership Behavior That’s Most Important to Employees, HBR, by May 2015

https://hbr.org/2015/05/the-leadership-behavior-thats-most-important-to-employees



EPISODE 6


Chit chat chucker: How constant gabbing may do you harm.

Keith Mishler, 9 quick tips for handling overly social employees, Insperity,

https://www.insperity.com/blog/overly-social-employees


Krishna Reddy How to Stop Office Chit Chat? Biggest Time Waster at Work, Wisestep,

https://content.wisestep.com/stop-office-chit-chat


EPISODE 7


Story Teller: Polish your storytelling skills to make a bigger impact

How to Become a Great Storyteller, MasterClass, Sep 7, 2021,

https://www.masterclass.com/articles/how-to-become-a-great-storyteller

Eight ways to be an effective storyteller at work, February 2, 2019,

https://bbcostorytelling.com/blog/eight-ways-to-be-an-effective-storyteller

Youtube on science of storytelling:

https://www.youtube.com/watch?v=vyZMSZG2Dmk&ab_channel=BBCIdeas



EPISODE 8


Joker: Using your brilliant sense of humour.

Be a Joker, Not a Jerk: 7 Dos and Don'ts of Workplace Humor; Salary.com, January 18,

2012,

https://www.salary.com/chronicles/be-a-joker-not-a-jerk-7-dos-and-don-ts-of-workplace-humor

Susan Krauss Whitbourne, Does Everyone Really Love a Joker? (Does Anyone?) March 31, 2015,

https://www.psychologytoday.com/gb/blog/fulfillment-any-age/201503/does-everyone-really-love-joker-does-anyone

Jared Shelly, Four Ways to Pacify Your Funny Coworker and Actually Get Stuff Done, Convene,

https://convene.com/catalyst/office-clown-productive


EPISODE 9


Non-verbal: Watch peoples’ body language for essential insights.

Understanding Body Language and the Workplace, Indeed, August 23, 2021

https://tinyurl.com/5a7u2hjx

Frank Giannotti, The effect body language can have on your life & career, EHL Insights,

https://hospitalityinsights.ehl.edu/body-language-career


The 10 Most Awkward handshakes of all time,

https://www.youtube.com/watch?v=WixdWIuJVYQ

EPISODE 10


Lovely listener: Become a terrific listener and watch your impact expand

Robin Abrahams and Boris Groysberg, How to Become a Better Listener Harvard Business Review, December 21, 2021,

https://hbr.org/2021/12/how-to-become-a-better-listener

6 Winning Phrases for Active Listening so You Can Become a Better Listener at Work

https://www.youtube.com/watch?v=QRwmVKqtZH4&ab_channel=KaraRonin